9 Questions You Should Ask Before You Hire A Web Design Company

At FatWeb we are digital marketing experts. However, most people aren’t experts at buying digital marketing, and don’t want to be experts, but they do want to be able to make informed decisions. So we’ve created some questions that you should ask every digital marketing company – including ours.

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1. Is the web design company well established, with proven experience?

It’s easy to tell an experienced, established web design company from the fly-by-nighters. Just ask the company a few quick questions  – how long have you been designing and developing websites – how many clients do you have, – how many employees do you have?

These questions will give you all the information you need to know about whether the website company is reliable, experienced, and professional.

2. How much should I pay for a website?

Website prices vary considerably. Often this is due to how complicated your website is and how much functionality you require. Your website designer should be able to talk you through what you require, so you are sure you a getting everything you need to have an effective website that gets the job done, but you are not paying for anything that you don’t need. An established web design company will have a range of options for you to choose from and the ability to adapt to your specific needs.

3. Can you update your website content yourself?

It makes good business sense to be able to change and update your website immediately, when you need to. If your website isn’t content managed your business efficiency could be hampered. Being able to make changes yourself is also cost-effective, as you’re not paying the web design company to make the changes for you. When choosing a web design company remember to ask them whether the website is content managed, and how easy it will be for you to update and change your own website.

4. How much support will I get from the web design company?

A professional web design company will provide you with ongoing support once the website is built. Without good quality support you might encounter problems that have to be outsourced to expensive IT companies.

Your web design company should be able to offer help with your emails, your domain name, your hosting, help in using the content-managed system so you can make your own changes, and ecommerce set up.

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5. Does the web design company offer a comprehensive service?

Life is a lot easier if your web design company handles all aspects of your online presence. A professional web design company should also offer graphic design services, copywriting, domain names, hosting, support, and online marketing services. If your web design company offers all these services then you know they will be a partner in developing and promoting your business.

6. Are there any hidden or additional charges?

Make sure your web design company is up-front about all immediate fees, and future fees. Ask about any additional development costs, future design costs, additional functionality costs, so you know exactly what you will be paying.

7. Can your web design company show you examples of their work?

It is important to see examples of the web design company’s work so you can judge for yourself their design ability and the functionality of the websites they make. It’s also a good idea to check out any reviews, testimonials or case studies from the company’s clients.

8. Are the websites made in New Zealand?

Make sure your web design company is up-front about all immediate fees, and future fees. Ask about any additional development costs, future design costs, additional functionality costs, so you know exactly what you will be paying.

9. Does the company have clear processes and set deadlines?

You don’t want the creation of your new website to drag on and on. A professional web design company should have clear processes in place so you know exactly what will happen and when. They should be able to give you a specific deadline of when your website will go live, and stick to that deadline.